Terms and Conditions

Terms and Conditions:
It is mandatory for guests to present valid photo identification at the time of check-in.

Check in and check out:

For all online bookings Check in only at 12:00 Noon and extra hour charges if any would apply for check out.

The standard check-in time is 12:00 Noon and the standard check-out time is 12:00 noon. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel. Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.

Smoking policy:

Smoking is permitted only in designated smoking zones at our bar & permitted rooms only.

*All the rooms on the first floor are Non Smoking Rooms*

How to book:

Making your reservations at The Thangam Grand is easy and secure. Simply select your dates of stay and click on the “Check Rates” button to submit the form. After room types and rates are returned to your screen, you will be able to choose the rate you desire by reading the room information in the center of the screen, then clicking on the “Book Now” button on the right side of the screen. After you have selected your desired room type, you will be taken to a”Complete your booking” form.

You will need to review the “Details of your stay” and fill the field under “Guest Details” section. Be sure your name and email address are spelled correctly. After you fill out all of the needed information, press the “Complete reservation” button. To ensure your security, we use a secure encrypted server, which encrypts the credit card numbers and encodes it for added safety of your personal information at the highest levels.  We never store your card information ever and respect your privacy.

Languages spoken at the Hotel: 

All our staff speak Tamil, Hindi, and English languages.  You will feel at ease when it comes to communication at the hotel.

General Restrictions:

  • As per the hotel’s policy unmarried/unrelated couples are not allowed to check-in. This is at full discretion of the hotel management. No refund would be applicable in case the hotel denies check-in under such circumstances.
  • Outside food is not allowed.
  • Outside guests can meet the in-house guests until 21.00 hours only.
  • Pets are not allowed at the hotel premises.
  • The 1st floor is a non-smoking zone, hence smoking is strictly prohibited on the 1st floor corridor.

The fine print:

Please note that for security purposes all Indian guests are required to present a valid photo ID proof (Voter’s ID, Driving License, Aadhar Card, any other ID with address approved by the Government of India. (A Pan Card is not acceptable). All international guests are required to present a valid passport and visa. For Indian guests, cash settlements of INR 25000 and above will require a pan card copy during check out.

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